Terms and Conditions

General

  1. NBS refers to Niseko Base Snow Sports – a Rental, Retail and Snowsports school outlet owned and operated by SkiJapan.com
  2. Payment of any monies constitutes acceptance of NBS terms and conditions.
  3. No employee, servant or agent of NBS has the authority to vary these conditions.
  4. All NBS services are non-transferable and non- refundable.
  5. You must have, or you agree that you do have valid travel insurance which covers you for cancellations due to weather, loss or damage to equipment, accidents or injuries sustained whilst undertaking snowsports activities.
  6. It is the responsibility of the person paying to inform all other people in the booking group of all terms, conditions and general info.
  7. The person who pays shall be primarily liable for all fees for the entire group in the event of any cancellation.
  8. All NBS product and service offerings are subject to availability.
  9. All NBS multi-day services are based on consecutive days.
  10. In the event of any discrepancy in terms and conditions between print and web content the website supersedes all print content.

Lesson

  1. In taking a lesson with NBS the customer, parent or guardian acknowledges that snowsports activities are dangerous and may result in injury. NBS will not be held liable for any injuries or accidents occurring before, during or after any service has taken place. NBS is not liable for any equipment that is lost or damaged during a lesson, this includes any replacement costs or lost lesson time.
  2. Kids group lessons have a meeting time 15 minutes prior to lesson start time. Group lesson bookings are deemed to be cancelled if the student does not show up within 20 minutes of the lesson start time.
  3. The “Super Saver” packages do not allow for name, date or time changes and must be the same discipline i.e. ski or board for the duration.
  4. Cancellations by guest as a result of bad weather will not be refunded. Only official resort staff can declare the mountain closed.
  5. NBS reserves the right to merge groups of differing age and ability level.
  6. Minimum age for children in group ski lessons is 5 years old and must be toilet trained. Minimum age for children in group snowboard lessons is 8 years old. Children under these ages can book a private ski/snowboard lesson only. NBS reserves the right to refuse the custom of any child who is not toilet trained. Proof of age may be requested for kids participating in NBS lessons.
  7. Private lesson prices include up to 5 people per lesson.
  8. Lift tickets must be purchased prior to the start of the lesson. Parents or guardians are responsible for ensuring their children have a valid lift ticket. Any part of any lesson missed as a result of not having a valid lift ticket is non-refundable nor transferable.
  9. Parents or guardians of any child booked into group lessons MUST have fully completed a registration form prior to the lesson start time. Failure to do so could result in parents or guardians not being advised in the event of an emergency.
  10. In taking a full day lesson that includes lunch, you agree that you/your child will be exposed to potential allergens for which NBS will not be held liable.

Rental

  1. .Extensions can be made prior to the equipment being returned to receive the continuous daily rate. Any subsequent rentals will be charged as a new rental period.
  2. Change of equipment sizes, models and types is FREE with our deluxe package. For standard equipment the following applies:
    (a) A maximum of two exchanges of the same type of equipment (i.e. ski to ski).
    (b) One exchange between different types of equipment (i.e. ski to snowboard).
  3. Pre-booked rental equipment can be picked up after 4pm of the preceding day, earlier pick up will be charged an additional day of rental.
  4. Children’s pricing applies to children age 14yrs and younger at time of rental.

Loss and Damages

Normal wear and tear is expected, however excessive damage will be subject to the repair cost or 12 days rental fee, whichever is the lesser. Lost equipment will be charged at replacement value of 12 days rental of the lost item, or the subsequent rental days until it is returned to the store –
whichever is the lesser amount.

Booking and Cancellation

For complete booking conditions and cancellation policy please contact your travel consultant. For full terms and conditions see in our website – www.nbsjapan.com or refer to your travel consultant.

  • Cancellation from time of booking till 15 days prior to travel= 0% fee
  • Cancellation 14-7 days = 50% fee
  • Cancellation with 7 days or less = 100% fee
  • Any bank fee or associated cost in providing cancellaton refunds are at the full cost and responsibility of the guest.

This page refers to the NBS Terms and Conditions. For the Privacy Policy, click here.